Privacy Policy for SerbiskaMart Delivery App


Last updated: August 28, 2023

This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the SerbiskaMart Delivery App ("the Application") provided by Cricuit Software Application Services ("the Company"), for grocery delivery services within the Serbiska Ecommerce System. This policy also outlines Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The capitalized terms used in this Privacy Policy have specific meanings, as defined under the following conditions. These definitions are consistent whether in singular or plural form.

Definitions

For the purpose of this Privacy Policy:"Account" refers to a unique account created for users to access our Service.
"Affiliate" signifies an entity controlled by, controlling, or under common control with another party, where "control" indicates ownership of 50% or more of voting securities.
"Application" pertains to the SerbiskaMart Delivery App provided by the Company.
"Company" or "We" or "Us" refers to Cricuit Software Application Services, located in Magalang, Pampanga.
"Country" denotes the Philippines.
"Device" encompasses any device capable of accessing the Service, such as computers, cellphones, or digital tablets.
"Personal Data" encompasses any information related to an identified or identifiable individual.
"Service" pertains to the Application.
"Service Provider" signifies any individual or entity processing data on behalf of the Company. This includes third-party companies or individuals facilitating the Service, providing the Service, or assisting the Company in analyzing Service usage.
"Usage Data" pertains to data automatically collected, generated by Service use or Service infrastructure (e.g., page visit duration).
"You" signifies the individual or entity accessing or using the Service.
Collecting and Using Your Personal Data

Types of Data Collected

We may ask You for personally identifiable information while using the Service, including:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Permissions Required for Effective Delivery Services

We want to provide transparency regarding the permissions required by the SerbiskaMart Delivery App to ensure a seamless and efficient experience for both our users and delivery partners. These permissions play a crucial role in enhancing the quality of our grocery delivery services within the Serbiska Ecommerce System. Below, we emphasize the permissions requested and explain their necessity in detail:

ACCESS_FINE_LOCATION" and ACCESS_COARSE_LOCATION: These permissions allow the app to access your device's precise and approximate location information. We need this information to accurately determine your current location and destination while facilitating deliveries. By utilizing accurate location data, we ensure that our delivery partners can efficiently reach you, reduce delivery times, and provide you with real-time updates on your order's status.


FOREGROUND_SERVICE: The foreground service permission is crucial for the continuous functioning of the app, even when it's running in the background. This permission enables us to keep you informed about your order's progress and estimated delivery time. It also ensures that our app remains responsive and actively manages the delivery process, enhancing the overall delivery experience.


ACCESS_BACKGROUND_LOCATION: The access background location permission is pivotal for optimizing the delivery process, especially in scenarios where the app is running in the background. With this permission, our app can maintain constant communication with our delivery partners and track their movements accurately. This enables us to offer you accurate delivery estimates, real-time order tracking, and a seamless delivery experience.

Explanation of Necessity for Delivery Services


These permissions are essential for providing top-notch delivery services through the SerbiskaMart Delivery App. Here's a breakdown of how each permission contributes to our delivery process:

ACCESS_FINE_LOCATION" and ACCESS_COARSE_LOCATION: For efficient delivery, our app needs access to your device's location data. This allows us to identify your exact location and the locations of our delivery partners, ensuring precise navigation and reducing the chances of delays. It also enables us to optimize delivery routes, resulting in faster and more reliable service.


FOREGROUND_SERVICE: The foreground service permission is fundamental to maintaining a seamless and transparent delivery experience. By allowing the app to run in the foreground, even when not actively in use, you can receive timely notifications, real-time updates, and accurate tracking information. This permission empowers us to keep you informed at every step of the delivery journey.


ACCESS_BACKGROUND_LOCATION: Our commitment to providing accurate and efficient delivery services requires us to access your device's location data in the background. This permission ensures that we can continue to monitor the location of our delivery partners even when the app is running in the background. As a result, we can uphold our promise of timely deliveries and keep you updated on any changes to the delivery schedule.


Information Collected while Using the Application

When using Our Application, with Your prior permission, We may collect location information to provide features and improve the Service. This information may be stored on Company servers or a Service Provider's server, or on Your device.

Use of Your Personal Data

We use Personal Data for the following purposes:To provide and maintain the Service, including usage monitoring.
To manage Your Account and grant access to various Service functionalities.
For contract performance, including purchase contract development and compliance.
To contact You, including via email, telephone calls, SMS, or push notifications, for updates or informative communications related to the Service.
To provide news, offers, and information about goods, services, and events.
To manage and address Your requests.
For business transfers, evaluations, mergers, or transfers of assets.
For data analysis, trends identification, campaign effectiveness, and Service improvement.


Retention of Your Personal Data

We retain Your Personal Data as long as necessary for the purposes stated in this Privacy Policy. Usage Data is retained for internal analysis, security improvement, and Service enhancement.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed and maintained in locations outside Your jurisdiction, with differing data protection laws. By using the Service, You consent to such transfers.

Delete Your Personal Data

You have the right to delete or request assistance in deleting collected Personal Data. You can manage, update, or delete Your information through the Account settings or by contacting Us. Legal obligations may require retaining certain information.

Disclosure of Your Personal Data

We may share Personal Data in various scenarios, including business transfers, law enforcement requests, or legal obligations.

Security of Your Personal Data

While We employ commercially acceptable security measures, no online transmission or electronic storage method is 100% secure. We strive to protect Personal Data, but absolute security cannot be guaranteed.

Children's Privacy

Our Service does not collect information from individuals under 13 years of age. If You're aware of a child providing data without parental consent, please contact Us.

Links to Other Websites

Our Service may include links to third-party websites with distinct privacy policies. We assume no responsibility for the content, policies, or practices of these websites.

Changes to this Privacy Policy

We may update the Privacy Policy and notify You of changes via email or notice on the Service. Changes are effective upon posting.

Contact Us

For questions, contact us at thecircuitstudio@gmail.com.

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